With Oracle Help Desk and Oracle Digital Assistant!

Deliver quick, consistent, and intelligent HR services to every employee!

Overview

Discover why Oracle HR Help Desk and Oracle Digital Assistant should be the next logical step in your Oracle Cloud HCM journey.

As more people work from home, organisations across all industries are rethinking how they operate and many are experimenting with digital assistants to meet new demands. They’re using digital assistants to give remote workers quick, consistent access to HR services, processes, and policies, freeing up time and resources, allowing HR teams to focus on more difficult issues.

Oracle Digital Assistant (ODA) is a conversational application that will empower your employees with access to your Oracle back-office data in natural language via an Oracle chatbot. ODA automatically transfers escalated requests with all relevant context and conversation history to a live agent.

When you combine Oracle HR Helpdesk with Oracle Digital Assistant, you’ll be providing the best possible HR experience for your employees, allowing them to help themselves through self-service while also providing them with the most intelligent digital support experience available!

Join HCM experts from Oracle and Namos on Tuesday 7th December at 10.00 am to understand how this powerful combination can help you deliver the ultimate employee experience and reduce costs at the same time.  Learn why Namos chose to install Oracle Help Desk internally and the benefits it has brought to the company.

Find out how organisations already using Oracle Cloud HCM can easily leverage Oracle Help Desk and Oracle Digital Assistant to:

• Provide seamless access to HR services through a natively designed solution that resolves employee questions
• Ensure appropriate case assignment so all employee questions are answered in a timely manner
• Leverage a single security model to ensure sensitive employee data is protected
• Get a social, mobile and user-friendly solution using advanced technologies and being human centric

Get inspired. Join us!

Presented by:
Micky Sidhu, HCM Practice Lead, Namos Solutions
Anna Clarke, Chief People Officer, Namos Solutions
Allie Boddington, Executive Director – HR Transformation, Oracle
Richard Steer, Senior Principal HCM Solutions Engineer, Oracle

About Namos Solutions
Namos Solutions are an award-winning Oracle OPN Modernised Partner specialising in the implementation and support of ERP, EPM and HCM business solutions, both in the Cloud and on-premise.

With global experience together with an impeccable track record, our business is built on our passion for delivering successful business transformation.  Passion underpins everything we do at Namos – passionate about delivering beyond expectations, earning trust and building long-lasting relationships with our clients.

Although based in central London, we work wherever our clients need us to be.  Many leading organisations located all over the world trust and rely on our expertise to deliver industry-leading business solutions.  Namos customers can currently be found in the UK, Europe, Middle East, Asia Pacific, North America and Africa.  For more information, please visit www.namossolutions.com or email info@namossolutions.com.

Book your space here

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